Aftersales and Service
Arabian Car Marketing thank you for selecting one of our quality products. Our commitment to you and your vehicle begins with quality protection and service.
Our Service Center
At Arabian Car Marketing we are committed to investing as much care into servicing and repairing your vehicle as Lincoln do into building it.
Our highly skilled Lincoln-trained technicians will use Lincoln-specific tools and the latest computerized diagnostic equipment designed specifically for your Lincoln. We guarantee to use only original Lincoln parts, engineered to fit and perform perfectly with your vehicle.
KNOW WHEN YOUR WARRANTY BEGINS
Your Warranty Start Date is the day you take delivery of your new vehicle or the day it is first put into service. If you bought a previously owned vehicle, you are eligible for any remaining warranty coverages.
WARRANTY COVERAGE – DIFFER BY MARKET
Lincoln Motor Company provides a 3-year or 60,000kms, whichever comes first, Bumper-to-Bumper coverage and 5-year Power-train warranty on all NA sourced vehicle. However, in some markets (UAE, Kuwait, Qatar, Bahrain) and select model year, a 5-year/100,000 kms Limited Warranty is offered.
Vehicle Maintenance
MAINTAIN YOUR VEHICLE PROPERLY
- Your Owner Guide indicates the scheduled maintenance required for your vehicle. Proper maintenance guards against major repair expenses resulting from neglect or inadequate maintenance and help increase the value you receive when you sell or trade your vehicle.
- It is your responsibility to make sure that all of the scheduled maintenance is performed and that the materials used meet Lincoln engineering specifications. Failure to perform scheduled maintenance as specified in the Owner Guide will invalidate warranty coverage on parts affected by the lack of maintenance.
- At Arabian Car Marketing our Service Center has factory-trained technicians who can perform the required maintenance using genuine Lincoln parts. Our dealership looks forward to meeting your every service need to maximize your satisfaction with your vehicle.
MAINTENANCE/WEAR
The New Vehicle Limited Warranty does not cover: (1) parts and labor needed to maintain the vehicle; and (2) the replacement of parts due to normal wear and tear. As the owner, you are responsible for these items.
Some examples of maintenance and normal wear are:
- Oil changes
- Manual clutch components
- Oils, lubricants, other fluids
- Wiper blades
- Oil/air filters
- Wheel alignments and tire balancing
- Tire rotation
- Brake pad/lining and rotor/drum
- Cleaning/polishing
- Light bulbs
- Batteries
- Belts
- Paint corrosion
- Trim appearance
- Shock absorbers/struts
- Suspension joints and bushings
Lincoln Protect
Unexpected repairs can be costly – protect yourself, your vehicle and your budget.
ESP PremiumCARE
Factory-like coverage provided by Lincoln Motor Company and the only program backed by Lincoln. Enjoy your vehicle worry-free, long after your new vehicle limited warranty expires.
- With more than 1,000 components covered, you’re protected for covered repairs down the road
- Customize a plan that’s right for you with coverage terms up to 8 years or up to 300,000 km, depending on the plan you select
- ESP PremiumCARE offers multiple coverage duration and kilometer options
PREMIUM MAINTENANCE
Premium Maintenance from Lincoln Protect covers routine inspections, preventive care and replacement of normal “wear and tear” items that require periodic attention, including:
- Engine Oil & Filter Changes
- Multi-point Inspections
- Replace Shock Absorbers
- Tire Rotations
- Clutch Discs
- Spark Plugs
- Engine Belts, Hoses, Hose Clamps
- Wiper Blades
Lincoln Protect Plans are honored by all authorized Lincoln dealers in the Middle East. That means you get reliable, quality service at any Lincoln dealership
TRANSFERABLE COVERAGE
If you sell your vehicle before your Lincoln Protect Plan coverage expires, you can transfer any remaining coverage to the new owner. Whenever you sell your vehicle, prospective buyers may have a higher degree of confidence that vehicle was properly maintained with Lincoln Protect, thereby improving resale value.
Contact us today and find out how to register for peace of mind protection for your vehicle!
Quick Lane
- Designed to provide quality repairs and convenient maintenance service for not only Lincoln vehicles, but for all cars, trucks, and SUVs, regardless of the make or model.
- Offers time-sensitive customers the convenience of quick, while-you-wait service at competitive prices. Services include maintenance, oil & filter, tires, brakes, alignment, and suspension.
- Caters to customers' desire for value, convenience and superior treatment - all delivered in a trusted setting by dedicated staff
Lincoln Road Assist (RSA)
Being on the road is a wonderful feeling. Being stuck on the side? Not as much. But with Lincoln Road Assist, one call and we’ll send someone out to give you the help you need.
Lincoln Road Assist provides complimentary roadside assistance for Lincoln retail customers in Saudi Arabia, Kuwait, UAE, Bahrain, Oman, Qatar, Lebanon and Jordan.
